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LOCAL TELEPHONE SERVICE

La Harpe Telephone Company, Inc. ©

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+1.217.659.7721

LA HARPE TELEPHONE COMPANY, Inc.

La Harpe Telephone Company serves the communities of La Harpe, Fountain Green, Webster, Durham, and Terre Haute. If you move into any of these areas and need a new service or if you wish to make changes to your existing service, please contact us at our La Harpe Office. A customer service representative will explain our rates and services and place the order for you. Call or visit us at our business office located at:

104 N. Center Street
La Harpe, IL. 61450
217-659-7721

Hours:
Monday - Friday 8 a.m. - 5 p.m. (Closed 12 p.m. to 1 p.m. )

If you are setting up a new telephone service our representative will need to know:

Your name
Social security number
Service address
Billing address
Employer
Spouse name

Social security number
Employer

How you want your name listed in the directory
The long distance carrier you would like
Calling features you want

For Residential customers, a $14.55 connection fee is payable in advance. $34.23 one month access charge in advance. For new customers, a $75.00 deposit may be required subject to Illinois Commerce Commission guidelines.

For single line Business customers, a $19.45 connection fee is payable in advance. $57.61 one month access charge in advance.

National Do Not Call Registry
The National Do Not Call Registry puts consumers in charge of the telemarketing calls they get at home. The Federal government created the national registry to make it easier and more efficient for you to stop getting telemarketing calls you don’t want. You can register online at www.donotcall.gov or call toll free 1-888-382-1222 (TTY 1-866-290-4236) from the number you wish to register. You may register up to three phone numbers, including your cell phone.

Registration is free
After you register, it will take 31 days for your registration to become effective and you’re permitted to file a complaint. Complaints can be filed at the National Do Not Call Registry page or by telephone at the toll free numbers listed above.

Wire Maintenance...
Some problems that develop with your phone service are our responsibility and some are yours. Wiring and equipment outside the home is the responsibility of La Harpe Telephone Company and will be repaired at no cost to you unless you are found to be at fault for the damage (i.e. cut drop or cable).

Wiring and equipment inside the home is your responsibility unless you have the Inside Wire Maintenance Plan. If you have inside wire maintenance, La Harpe Telephone Company will repair the faulty wiring at no charge. If you request additional work, the standard charge of $35.00 per hour labor plus material would apply.

If you do not have the Inside Wire Maintenance Plan and want La Harpe Telephone Company to make a repair or identify a wiring problem within your home, a minimum fee of $25.00 plus materials will be assessed. Labor beyond the first hour will be charged at $35.00 per hour during regular working hours.

The dividing point between inside wiring and outside wiring occurs at the Network Interface Device (NID). This box is located on the outside of your home or on the outside of another structure on your property. The wiring running from the NID away from the home is outside wiring. The wiring running from the NID into your home is inside wiring. The Inside Wire Maintenance Plan is $1.25/month for residences. You can sign up for the plan when you first come into service or at any time thereafter.